Frequently Asked Questions
Get Answers To Our Most Frequently Asked Questions & More!
Does getting paid for using less electricity sound too good to be true? In our FAQ, we answer all your questions about how Meltek works, energy-saving events and how you get rewarded for saving energy. Still unsure about joining Meltek or we haven't answered your questions, then shoot us an email or check out our help page (Live Chat Available on Weekdays 10am - 4pm EST).
How does the MELTEK program work?
These notifications alert you of “Energy-Saving Events ”, which means when energy is in high demand and your utility will most likely have to resort to turning on extremely expensive and polluting power plants, which they can avoid if people started temporarily using less power. We will notify you when it's time to switch off lights, turn off large appliances and turn up thermostat to 78 F° or shut everything off and head out. Small things like leaving your microwave on standby 24/7 uses energy every day. The more energy you save, the more you can earn!
Meltek users in Con Edison territory can get back 20% and some even up to 80% of their July and August electricity bills. Your payment by Meltek can be directly transferred to your bank or used to redeem gift cards from 100s of brands, donate to 1000s of charities, plant trees or buy carbon offsets. Meltek is currently available for Con Edison, PSEG Long Island and Orange & Rockland customers.
What is an energy-saving event?
When will I be notified?
How do I get started?
How do I find my utility account number?
If you are from NYC or Westchester County, we will need your Con Edison Utility Account number. This is on your monthly bill top left.
How will I be rewarded or paid?
Want to get paid in cash? We offer bank transfers through Stripe or a Visa pre-paid online debit card and a physical version. We also have the option to use your energy savings to fund trees being planted in sensitive forests, fund carbon offset projects and donate to 1000s of charities.
Why is it important to participate?
When demand exceeds supply, utilities resort to firing up peakers. In New York State, peakers contribute as much as 94% of the state’s NOx emissions on high-ozone days. The peakers in NYC are primarily located in low-income neighborhoods, and the emissions are linked to many life-threatening illnesses. Further, the cost of electricity from them is up to 1,300% more expensive than the average cost of electricity in the rest of the state. Through Meltek's free program, we can lower electricity demand to balance the grid and reward the people for their effort. Everyday Residents get paid, the grid is stable and there will be less air pollution in our communities. It's a win-win-win